Housing IS
What we do

Housing IS
What we know

Building C.jpg

Who we are

Housing Information Solutions is an independent consultancy, offering advice and guidance to social housing organisations. We specialise in information systems procurement, implementation and digital transformation.

We're across all of Australia and New Zealand, and have over 60 years combined experience. That includes working in, or providing software products and consultancy services to the social housing sector in Australia, New Zealand, United Kingdom and Hong Kong.

Our team is made up of a unique combination of fully qualified housing practitioners, and highly skilled information technology consultants.

 

Our commitment to you:

  • We deliver solutions, services and support to meet your business needs
  • We work in partnership with you, your tenants and your stakeholders
  • We guarantee timely quality service and value for money
  • We make sure our skills and expertise match your needs
Read More

What we do

We work with government housing agencies. These include community housing providers and representative peak bodies across the social and affordable housing sectors in Australia and New Zealand. We provide systems advisory and project management services in software procurement and systems implementation. We also supply innovative digital software applications.

Our wealth of knowledge and experience means we can we provide a comprehensive range of services, delivered with a customer-focused approach and commitment to quality assurance.

 

We listen

We're committed to working with our clients to deliver successful outcomes.

We facilitate

We help you make the right choice selecting software, and assist  in making sure it works effectively.

We get things done

We have a can-do attitude, with a reputation for straight talking and dealing.

Our Happy Clients

Don't just take our word for it. Our commitment to providing the best customer experience possible has meant great outcomes for our clients.

Ian Simpson,

"Roger was a pleasure to work with throughout the process and he maintained effective and timely communication with the team at all times. There is little doubt in my mind that Roger has greatly assisted in setting up the project for success and it’s probably the ‘best money’ we will ever spend!"

Read the full write up

Customer Testimonial

March 2017

Ian Simpson
General Manager, Corporate Services
Junction Australia

“Junction Australia is a Community Services and Housing provider based in Adelaide, South Australia. The organisation is rapidly growing and it has outgrown a number of key business systems.

We appointed Roger Jameson from Housing IS to assist us with the needs analysis/business requirements and run the procurement process during 2016 for a replacement and greatly enhanced Community Housing and Finance system.

Roger brought a wealth of both industry and system knowledge to the table and generously shared his insights and vast experience with us at all stages in the process.

The process commenced with discussions regarding the organisations strategy and objective in replacing the systems which resulted in a tailored template containing some 1100+ business requirements covering 9 primary functional areas. Over multiple iterations and discussions with the project team, the template was progressively refined and we settled on some 1196 requirements. Some were major and others were as could be expected but from the outset, Roger was looking to de-risk the selection and future implementation by ensuring as much clarity as possible at this fundamental stage.

Roger then ran the tender process with an extensive array of documentation and briefing material. Vendors were required to provide detailed responses to all requirements informing how their respective solutions satisfied the requirement and to what extent it satisfied the requirement. An extensive array of other material detailing financial viability, implementation methodology, pricing, referees etc was also required.

The responses were evaluated by Roger and he sought clarification of the responses wherever required. All information was entered into evaluation matrices which compared functionality, pricing and risk across the suppliers. At this point there were 2 standout solutions and the vendors were invited to undertake detailed and scored demonstrations across a range of predetermined areas over 2 full days. The results there then weighted and scored on the relevant importance of the features. This resulted in a further evaluation dimension.

The process and the evidence resulted in a compelling case for a preferred provider and this was supplemented by reference checks of various organisation using the systems.

Roger then assisted with the preparation and negotiation of the contract documents which was again invaluable. The contract includes the full table of tender responses from the vendor so that there can be little doubt about the scope, inclusions and functional compliance.    

He has also offered to remain involved in the implementation process as a trouble shooter or even as project manager (if required).

This has been an incredibly comprehensive procurement process and this is reflected in the level of confidence the team have in the solution and ultimately the outcome.

Roger was a pleasure to work with throughout the process and he maintained effective and timely communication with the team at all times.

There is little doubt in my mind that Roger has greatly assisted in setting up the project for success and it’s probably the ‘best money’ we will ever spend!”

News Updates

We Work With

We work with government housing agencies, including community housing providers and representative peak bodies across the social and affordable housing sectors in Australia and New Zealand.
logo_140x72_ACTGov.png
BHL logo.png
CHL Group Logo.jpg
HCHA logo.jpg
junction-australia-logo.png
UNITY logo rgb from style guide as jpeg file.jpg