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How we help

We work with government housing agencies; community housing providers and representative peak bodies across the social and affordable housing sectors in Australia and New Zealand. We provide systems advisory and project management services in software procurement and systems implementation. We also supply innovative digital software applications.

With our wealth of knowledge and experience, we provide a comprehensive range of services, delivered with a customer-focused approach and commitment to quality assurance.

  • HousingIS has a can-do attitude, with a reputation for straight talking and dealing.
  • We listen to what our clients want and are committed to working with them to deliver successful outcomes.
  • We provide innovative software applications that enable you to deliver an intuitive, digital self-service channel for your tenants.
  • We’ve built our reputation on getting the job done well, on time, in budget and meeting the client’s needs.

Simply put, we help you to make the right choice in selecting software to support your business, and we assist in making sure that it works in the way it should.

Our Expertise

HousingIS has:

  1. Successfully managed diverse software procurement and implementation projects for housing clients in Australia and New Zealand.
  2. Undertaken a range of complex technical and system configuration projects, which have all been delivered on time and in budget.
  3. An in-depth knowledge of ALL software vendors currently operating in the State and Community Housing sectors in Australia and New Zealand, including their strengths and weaknesses.
  4. A wealth of knowledge and experience in providing a comprehensive range of advisory and training services in information systems, delivered with a customer-focused approach and commitment to quality assurance.

We have extensive and proven expertise in:

  1. Providing consultancy services to our customers
  2. Undertaking system reviews
  3. Reviewing and developing housing policies and procedures
  4. Preparing business and change management strategies
  5. Producing business requirements specifications and tender documentation
  6. Managing the software evaluation and vendor selection process
  7. Negotiating with vendors
  8. Developing system implementation project plans
  9. Project managing the system implementation
  10. Building performance management reports for clients
  11. Defining key performance indicators and benchmarking frameworks for housing clients
  12. Advising clients on digital transformation
  13. Developing digital transformation strategies

We have built web applications to:

  1. Enable tenants to submit service requests to their landlord using the Internet
  2. Support performance reporting and benchmarking
  3. Develop value-added web applications for the housing sector

Partners

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IEG4

HousingIS partners with IEG4, based in Alderley Edge, Cheshire, England. 

IEG4 stands for Implementing Electronic Government.  It provides digital self-service applications to local government: social care, health and housing organisations.   

IEG4 has been developing and building on-line forms in the UK local government market for 10 years. It has an impressive client base of over 100 customers, ranging from small District Councils through to the largest Local Authority in Europe, Birmingham City Council. 

IEG4's solutions are all designed to work in Microsoft Azure hosted services. They utilise technology as an enabler of change rather than dictating service delivery. 

Reflective of this desire to challenge traditional ways of doing things, IEG4 was the first UK public sector supplier to deliver:

  1. A single digital platform across many services that enable users to track the progress of any request they make.
  2. Robotic automation of highly complex benefit claims into back office applications.
  3. A secure multi-agency case management solution for social care / health.
  4. A welfare solution capable of automating decisions in the same way banks automate credit decisions.

IEG4 has been recognised at a global level by Microsoft for many of its innovations and has been Microsoft Partner of the Year for Government.

HousingIS is a reseller of the IEG4 OneVu product. For more information on OneVu, click here.

For more information on IEG4, click here

www.ieg4.com

HAG

Housing Action Network

HousingIS is a member of the Housing Action Network, which helps housing organisations deliver high quality affordable housing and support services through:

  • Consultancy: giving advice to organisations providing affordable housing and human services
  • Contracting: providing executive placements when organisations need a temporary senior employee for between one week and three months
  • Services: assisting organisations access human resources and business systems expertise

For more information on the Housing Action Network, click here.

www.housingaction.net.au

Our customers

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Housing Information Solutions (HousingIS) is an independent consultancy, offering advice and guidance to social housing organisations.

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About Us

Housing Information Solutions is an independent consultancy, offering advice and guidance to social housing organisations.

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